LIVRICH — Luxury Rentals & Experiences

Our team

One trusted point of contact

Every LIV RICH desk is reachable directly. Call, email, or send a request through the portal and the right person answers — no ticket queues, no call centres.

Who you'll be working with

Real people, direct lines

Clients, guests and brokers all reach us the same way: pick the desk that matches your request, or send it through the portal and we route it for you.

Founder's desk

LIV RICH Founder's Office

Founder & Principal Concierge

Woman-owned, Miami born. Decades across entrepreneurship, hospitality, luxury rentals and events — every LIV RICH experience is signed off from this desk.

  • VIP itineraries
  • Milestone celebrations
  • Partnerships
Mon – Sun · 9am – 9pm ET
English · Spanish

Charter desk

Charter Desk

Yacht Charter Managers

Availability, vessel matching, captain and crew coordination, quotes and contracts for every yacht in the fleet.

  • Yacht selection
  • Availability & slots
  • Quotes and deposits
Daily · 8am – 10pm ET
English · Spanish · Portuguese

Events desk

Events & Celebrations

Event Producers

Birthdays, bachelorettes, weddings, anniversaries, family days and corporate charters — styling, catering, florals, photo and entertainment.

  • Yacht styling
  • Packages
  • Vendor coordination
Mon – Sat · 9am – 8pm ET
English · Spanish

Concierge desk

Lifestyle Concierge

Villas, Cars, Dining & Nightlife

Villas and vacation rentals, exotic cars, private transportation, chefs, dining reservations, wellness and nightlife access around your charter.

  • Villas & rentals
  • Exotic cars
  • Dining & nightlife
Daily · 8am – 11pm ET
English · Spanish

Broker desk

Broker Relations

Broker & Partner Desk

Onboarding, tiering, net rates and commission payouts for approved brokerages working the LIV RICH fleet.

  • Broker approvals
  • Net rates
  • Commission payouts
Mon – Fri · 9am – 7pm ET
English · Spanish

Guest services

Guest Services

Bookings, Payments & Support

Deposits, balances, reschedules, reference lookups and day-of dock logistics for confirmed charters.

  • Deposits & balances
  • Reschedules
  • Dock logistics
Daily · 7am – 11pm ET
English · Spanish

Reach us through the portal

Send it to the right desk in one step

Already have a charter with us? Everything — balances, reschedules and documents — lives in your portal.